Terms & Conditions

1.  ACCEPTANCE:

The purchase/payment of any travel services offered by Central Holidays constitutes a contractual arrangement between the Passenger (all together as “You”) and SGI US LLC (dba CENTRAL HOLIDAYS & affiliated brands) (“Central Holidays”) and represents your acceptance of SGI US LLC Terms and Conditions (“Terms and Conditions”). You are required to read and acknowledge the Terms and Conditions on our website before making any reservation with us. Payment of deposit and/or final payment will be considered as full, explicit and implicit acceptance of our Terms and Conditions herein reported and fully disclosed on our website. Each Passenger understands that Central Holidays will be accepting that Passenger’s reservation in trust upon such Passenger’s acceptance of the Terms and Conditions as outlined in this brochure and on our website.

2. PAYMENTS & CANCELLATIONS:

2.A. DEPOSITS:  
A $1000.00 per person non-refundable deposit is required at the time of booking and NO request will be acted upon until a deposit is received (Acceptance clause 1.). Additional deposits or payments might be needed as required by the supplier of service (Travel Protection, Optional Excursions, Optional Pre/Post Tours, Villa Rental, Cruises, Lodges, exclusive venues, etc.).  We honor most major credit cards. No third-party credit cards will be accepted. Payment of the deposit indicates you have read and accepted the Terms and Conditions also found on our website (www.wbsupertripch.com). Your booking is not confirmed until the deposit has been processed by Central Holidays and you receive a confirmation invoice.

2.B. FINAL PAYMENT:
Final payments are due December 15, 2021. This timeline may vary based on suppliers’ provisions. Passengers will be advised at time of booking of payment requirements and obligations. If payment is not received by the determined due date, Central Holidays reserves the right to cancel the booking and will apply the assessed cancellation penalties accordingly. Please note that Terms and Conditions can change and deposits and final payment represents your acceptance of the Terms and Conditions. Final payment with credit cards requires our signed Credit Card authorization form (except for online bookings), duly signed by the credit card holder. Other restrictions may apply.

2.C. LATE PAYMENTS:
Payments made after the due date are subject to applicable Cancellation Fees plus a $50.00 reinstatement Fee.

2.D. CANCELLATION PENALTIES & CHANGE FEES
Deposits, Airfares and Travel Insurance (Travel Protection Plan) are 100% non-refundable and non-transferrable.

For Land-Related services:

  • Cancellations received between Initial Deposit & Final Payment: Booking deposits, in addition to any and all other expenses already incurred on behalf of the Passenger, are non-refundable. Such other expenses include, but are not limited to, airline tickets, non-refundable deposits, full payments tendered for hotel accommodations, and transportation services. 

  • Cancellations between 145 and 121 days of departure date: The cancellation penalty is 75% of the cost of the land package. Booking deposits, in addition to any and all other expenses already incurred on behalf of the Passenger, are non-refundable. Such other expenses include, but are not limited to, airline tickets, non-refundable deposits, full payments tendered for hotel accommodations, and transportation services.

  • Cancellations between 120 and Day of departure date: The cancellation penalty is 100% of the cost of the land package. Booking deposits, in addition to any and all other expenses already incurred on behalf of the Passenger, are non-refundable. Such other expenses include, but are not limited to, airline tickets, non-refundable deposits, full payments tendered for hotel accommodations, and transportation services

  • No refunds will be made on any unused portion/services of any tour package.

3. LATE PAYMENTS:
Payments made after the due date are subject to applicable Cancellation Fees.

4. INVOICING:
You are responsible for verifying everything on the provided invoice is accurate and complete, including dates of travel, options selected, and that each name and information matches the traveler’s passport (travelers’ document). Central Holidays cannot accept financial responsibility or any other responsibility for non-reported inconsistencies and errors.

Airfares: Contracted airfare as well as published airfare cancellation fees vary according to the airline/carrier. Fees will be communicated at time of cancellation.
Pre & Post Packages: Requirements for deposits and cancellations will be communicated at the time of booking and/or cancellation accordingly.


5. MISCELLANEOUS TERMS AND CONDITIONS:

5.a. Waiver of Responsibility:

Central Holidays, a division of SGI US, LLC, 250 Moonachie Road, Suite 300, Moonachie, NJ 07074, its and their employees, shareholders, officers and directors (collectively, "Central Holidays") does not own or operate any entity which is to or does provide goods or services for your trip, including, for example, lodging facilities, transportation companies, guides or trip leaders, food service providers, equipment suppliers, ground operators, etc., including, without limitation, various entities which may utilize the Central Holidays name. Central Holidays is not responsible for any negligent or willful act or failure to act of any such person or entity nor for any act or inaction of any other third party not under its control. Without limitation, Central Holidays is not liable for any direct, indirect, consequential, or incidental damage, injury, death, loss, accident, delay, inconvenience or irregularity of any kind which may be occasioned by reason of any act or omission beyond its control, including, without limitation, any willful or negligent act, failure to act, breach of contract of any third party such as an airline, train, hotel, whether or not it uses the Central Holidays name, which is, to, or does supply any goods or services for this trip. Central Holidays is not responsible for any loss, injury, death or inconvenience due to delay or changes in schedule, travel restriction, overbooking or downgrading of accommodations, insolvency, or default of any third party, attacks by animals, sickness, the lack of appropriate medical care, evacuation to same, if necessary, weather, strikes, acts of God or government, acts of terrorism or the threat thereof, force majeure, war, quarantine, epidemics or the threat thereof, criminal activity, or any other cause beyond its control.

5.b. Department of State Warnings
In the case of a government issued warning, we will provide our utmost consideration to the severity of the warning and accomplish everything possible to safeguard the well-being of our passengers. We reserve the right to evaluate each booking on a case-by-case basis for potential refund/cancellation fees, re-scheduling of tours or itineraries and postponements. Be aware that during your participation on vacations operated by Central Holidays, certain risks and dangers may arise beyond our control, including but not limited to: the hazards of traveling in undeveloped areas; travel by boat, train, automobile, aircraft, or other means of transportation; forces of nature; political unrest; acts of lawlessness or terrorism; and accident or illness in remote regions without means of rapid evacuation or medical facilities. Central Holidays assumes no liability regarding provisions of medical care or the adequacy of any care that may be rendered. While Central Holidays will use its best efforts to ensure that adequate measures are taken, by agreeing to participate in a vacation and/or optional excursions, you agree you will hold Central Holidays harmless regarding any provision of medical care or the adequacy of any care rendered. Central Holidays is not responsible for such risks and dangers that may arise beyond our control. Payment of your deposit indicates you accept these risks and dangers and agree to hold Central Holidays harmless for such.

5.c. Errors and Omissions: 
Payment of deposit and/or issue of final documents shall be deemed your consent to the Terms and Conditions herein. Each passenger understands that Central Holidays will be accepting that passenger’s booking in trust upon such passenger’s acceptance of the Terms and Conditions as outlined our website. Terms and Conditions listed are those in effect at time of printing and will remain until replaced. Any new or re-issue of Terms and Conditions will replace all previous versions. No person, other than an authorized representative of Central Holidays is authorized, by a document in writing, to vary, add or waive any term or condition in this brochure, including any term or condition set forth in the preceding provisions.
All transport onboard ship is provided subject to the terms and conditions of the Passenger Contract that you will receive with your final documentation. The Passenger Contract on cruise ships is governed by international law and may be subject to the Athens Protocol on Limits of Recoverable Damage as determined by the International Monetary Fund.
NOTE: CENTRAL HOLIDAYS IS NOT RESPONSIBLE FOR ANY TYPOGRAPHICAL OR PRINTING ERRORS FOUND IN OUR BROCHURE OR ON OUR WEBSITE.

5.d. ARBITRATION:
Any controversy or claim arising out of or relating in any way to these Terms and Conditions, to this Tour Agreement, to these brochures, or any other information relating in any way to the trip, or to the trip itself shall be resolved exclusively by binding arbitration in Moonachie, New Jersey in accordance with the commercial rules of the American Arbitration Association then existent. In any such arbitration the substantive (but not procedural) law of New Jersey will apply. The arbitrator and not any federal, state, or local court or agency shall have exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability, or formation of this contract, including but not limited to any claim that all or any part of this contract is void or voidable.